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I apologize for the delay in my reply and for your difficulties. Your payment was unsuccessful so your account is inactive. Please try again. Regards, James Wood, Customer Service Representative www.newsweek.com On Thu, Oct 13, 2016 at 8:15 PM First Name: Last Name: ...
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3.8
I liked
  • Magazine
  • Was a subscriber for years
I didn't like
  • Poor payment procedures
  • Have tried twice to buy subscription
#938088
Reply to reviews
I renewed my digital subscription online last August 2013 for 24.99. Occasionally there were problems downloading but as of last week when trying to download a message appeared stating my subscription had expired..so I signed out thinking that might help and now I...
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MTA
MTA

Newsweek finally responded and fixed my problem....the last email I sent to them I asked them to turn this over to management ...hope this helps

Anonymous
Anonymous

Having the exact same issue for the past two weeks. No one responds to my emails. No phone number exists to talk to a human. Long term subscriber (10+ years)... Totally stuc...

#480147
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Newsweek markets its online mag as a weekly. I was just on trying to find the newest issue since July 31. It is August 15 and there is no new magazine issue yet. I paid for a weekly before the switch. Now they get a magazine out every few weeks. This seems like...
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#439720
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I notified Newsweek I was not interested in their online version.They said I would receive a refund in 6 weeks.That was in December, 2012.I have sent them repeated requests to get this refund. This is not acceptable.Seems they hope the people seeking refunds will just...
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Devina
Devina

Contact their central billing dept. Give them the reference to your previous communication, may be they can help :) Also did you try calling them?

#428265
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received a postcard in the mail that indicated I was entitled to a digital edition or a refund and told to email or phone them. I emailed them that I wanted a refund. They then told me I had to call them for a refund. Spent 15 minutes on the phone with them. They told...
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#408538
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When I found out Newsweek was going 'belly-up", I got on the phone pronto and asked for a refund. This refund was to be for a YEAR's subscription which I just recently RENEWED. I was assured that this would be "no problem, whatsoever". This was in November, 2012. ...
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#394358
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I am paid up through 2020 with Newsweek which I've read for 25 years, but I don't want to read it electronically and they've gone all digital. They told me to wait 3 months for a refund, now are saying they've called and left messages (lies) that the the corporate...
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#385640
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I called to get my refund from Newsweek on Jan. 17, 2013, after they stopped the print edition. Customer Service indicated that they could not issue the refund due because I did not respond before the print edition ended. So they have sent my print subscription to "An...
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Anonymous
...don

Same problem after sending them several letters. No response what-so-ever. Further I did NOT want them to have and sell my Email address. Sent a letter to The Attorney Gene...

Anonymous
Lambert

Same with me, applied for refund when Newsweek went digital, they sent me an email saying I would be refunded after 4-6 weeks but I got nothing. Should we write to FTC ?

#375841
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Newsweek Magazine is using a sleazy telemarketing campaign in a desperate attempt to get people to renew. I have gotten at least five calls over the past several months. After the first one or two I told them to put me on a no-call list. After the third call I stopped...
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Anonymous
te***o

The next time they call, ask them to put your telephone number on their \"do not call\" list. Even if you are currently a customer, they are supposed to honor your request. If...

#240972
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